FAQs

Where can I download the Aero App?

Aero App can be installed from:

Option 1. Aero App Website: To access the Aero App website, visit https://aeroapp.info.
Downloading Aero App requires a GEOAxIS account (https://geoaxis.nga.mil) or an Aero User Database account (https://userdb.aeroapp.info/auth/register).

Option 2. Aero App DVD: NGA distributes the Aero App DVD to appropriate personnel.

Option 3. NRL Geospatial Hub (GHub): To access GHub, visit https://ngaaero.nrlssc.navy.mil/ngaaeroghubweb.
Downloading Aero App requires a GEOAxIS account (https://geoaxis.nga.mil).

iOS & Android only:
Option 4. NGA App Store: 
To access the NGA App store, visit (https://apps.nga.mil).
Downloading Aero App requires a GEOAxIS account (https://geoaxis.nga.mil)

iOS only:
Option 5. Apple App Store: To access the Apple App Store, visit https://www.apple.com/ios/app-store or tap on App Store on your iPad.
Downloading Aero App requires an Apple ID (https://appleid.apple.com/account).

Loading data from GHUB

NGA AERO/GHub Access (GHub): Access GHub on Aero App. Downloading Aero App data requires a GEOAxIS account (https://geoaxis.nga.mil).

  1. Tap App Mgmt on the Main Menu.
  2. Tap Data on the Secondary Menu.
  3. Tap Download.
  4. Enter your credentials.
  5. Tap Connect.

How do you load data via ADS?

Aero Data Server (ADS): Access ADS on Aero App. This requires a local Wi-Fi network. We recommend the use of ADS Discovery to find ADS servers.

  1. Tap App Mgmt on the Main Menu.
  2. Tap Data on the Secondary Menu.
  3. Tap Download.
  4. Connect to the appropriate ADS.

How do you load data into iOS AeroApp via iTunes?

Sideload Data Using iTunes: To access iTunes, visit https://apple.com/itunes. Sideloading Aero App cycle data requires an Apple ID (https://appleid.apple.com/account). 

  1. Connect your Apple device to your computer via USB.
  2. Open an iTunes window on your computer.
    Your device will display in the upper-left corner of the iTunes window. Click to select your device.
  3. Locate Aero App under File Sharing.
  4. Drag the desired cycle data, including Global and their appropriate sig files, from the Aero App DVD onto Aero App.
  5. Click to Apply button when done.

I do not see the globe under the moving map

You must download Base map.

I am running out of memory on my device, what can I do?

Some devices are limited, so only download what you need.
Do not download the world. Only load the regions and data you need.
You can also manually delete data from previous cycle.
Don’t download high charts if you are not flying over 18000 ft.

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